💡 Top tips for running a Chat

Letting classes loose on an online Chat platform might sound daunting to some. It takes trust that students will make full use of the opportunity, but we’re confident that the activity will engage your students1.

Our team of DBS-checked moderators are always on hand – you’ll see at least one of them in every Chat. They keep Chats running smoothly and help us make sure students take part safely and appropriately.

All teachers have access to moderation tools, but we want to share some top tips from our experience too. We’ve put together 3 ways you can support your students to get the most out of their I’m an Engineer Chat.


1. Praise students’ questions 🌟

When teachers, moderators, and engineers praise students’ questions, they are more engaged. Students feel their questions are valued.

Highlighting a student’s message reassures them in asking more, and encourages their peers to do the same. After some hints and encouragement, Frithwood Academy’s teacher was pleased to see their excitable Year 6 class so engaged:


2. Let students ask the questions that interest them đŸ€”

Keep an open mind and go with the flow – let students lead the conversation. Questions like “Do you play video games?” may seem off topic, but they’re important in showing engineers are ‘normal’ people. That’s why our moderators don’t delete ‘personal’ questions.

Students uncover areas where engineers’ interests and experiences overlap with their own. This supports their science capital2. Valuing and linking their interests to people and topics in engineering helps students to relate and see STEM as something ‘for them’. Find out how Chats support science capital âŻ


3. Add to the conversation 🎓

Join in and ask questions yourself too! Model to your students what you expect from them. Encourage students to find out more by replying to answers to their questions:

Screenshot of live Chat transcript displaying messages in coloured boxes: Student @all: Have you made any amazing discoveries? LisaR @Student: I like to think so. I discovered a new type of blood cancer and I have been investigating it ever since. SharonM @Student: We worked on SARS-Cov_2 vaccines (COVID), and I think a lot of the work we did helped the world understand the best vaccines for the people who needed them. I am proud of that DavisonZ @SharonM: Are there still vaccines being produced for that or is it now deemed no real threat? SharonM @DavisonZ: The work now is more like tracking any new variants and checking existing vaccines on the new variants. Viruses are always a threat in that they mutate and sometimes the mutations strengthen them, so we always stay on our toes

Ask questions to spark conversations – engineers’ responses often catch students’ interest, or give them inspiration to ask about something related.

Screenshot of live Chat transcript displaying messages in coloured boxes: ReynoldsL23: Hello. I am Lauren, the teacher. We are learning about different analytical techniques and evaluating each of them. How much of what you do is automated now, and how much is manual testing? AnirudhSharma @ReynoldsL23: A big chunk of analytical chemistry analysis is automated, you put the sample press the button and you get the data. It is the data analysis that needs to be done manually although their is automation there as well. Student1 @AnirudhSharma: why is data analysis needed to be done manually? AnirudhSharma @Student1: Some elements can only be captured by the human eye and/or mind. Student2: Are we likely to see more and more automated methods implemented in labs and related areas as the years go on? AnirudhSharma @Student2: Most likely but nothing beats human intelligence!! Jack @Student2: Yes for sure, the best experiment is the one you don't have to do yourself!

  1. Recent evaluation found that 89% of students actively engaged with the activity, 70% of which were at priority schools.
  2. Research demonstrates that the activity aligns with the Science Capital Teaching Approach and supports science capital-related outcomes.

Posted on March 10, 2025 by modjamie in Teachers. Tagged , , . Comments Off on 💡 Top tips for running a Chat